Service Desk: Definition, Functions, and Best Practices
In today’s business context, efficiency and quick problem resolution are essential to ensure smooth workflow. This is where the Service Desk plays a crucial role, a vital function within Information Technology Service Management (ITSM). In this article, we’ll delve into what a Service Desk entails, its main functions, and some recommended practices for its effective […]
Innovation Manager: ¿The profession of the future?
We continually reiterate that the future has already arrived. Nevertheless, there are numerous pending issues to address in order to continue progressing in this emerging era, and leaders are required to spearhead the changes we continue to experience. Among these figures stands out the Innovation Manager, a professional capable of meeting the new demands of […]
What is an ERP? What is it used for and what benefits does it bring?
The widespread use of business software applications has positioned the ERP system as the core around which any company revolves. Its flexibility and capabilities are just two of its most outstanding features, but before delving into them, it may be pertinent to explain what it is and how it can contribute to optimizing our company’s […]
What is cybersecurity?
Cybersecurity entails protecting various systems and data from malicious attacks. This field encompasses defending computers, servers, mobile devices, and networks, as well as the security of electronic information and information technology. The main areas of cybersecurity include: Cybersecurity is essential for protecting infrastructure and data in an increasingly digitized world. The spread of cyber threats […]
What is Scrum?
Scrum is a process in which a regularly applied set of collaborative and effective practices is used to achieve the best possible outcome in a project. These practices support each other and are selected from a study of highly productive teams. In Scrum, partial and regular deliveries of the final product are made, prioritized according […]
La transformación digital en 2022
Debido a las recientes noticias en nuestro país, acerca del coronavirus, Nextech te brinda tips para poder actuar con responsabilidad ante este tipo de situaciones, a continuación, presentamos la in-formación para tomar medidas de protección. La mayoría de las personas que se infectan padecen una enfermedad leve y se recuperan, pero enotros casos puede ser […]